Tag: mentees

  • Leah Houston’s amazing bursary journey

    Christopher Jackson

    One sometimes hears someone called a ‘black sheep’ of a family as a pejorative term. It needn’t be like that. Most people who look inward in any concerted way find some surprising differences between their own hopes and dreams and their outward circumstances. Knowledge of this difference can open surprising inner capacities and point the way to a fruitful life. In the best cases, it is possible to strike out in a different direction from one’s family, and to feel no sense of alienation whatsoever – but instead to feel a sense of loving journey, which ultimately all members of the family will accept and profit from in understanding.

    Something like this appears to be happening to Finito candidate Leah Houston. I ask her about her upbringing: “I’m from very humble beginnings,” she tells me, her accent distinctively Northern Irish. “Education was never pushed for me. It wasn’t the world I was in. I’m the first in my close family to be interested in my studies, and then to want to pursue them, and then to go onto university at the Belfast Bible College in Dunmurry, Belfast.”

    Despite this, Houston is aware of many similarities between herself and her family. “On the other hand, working hard was pushed on me – it was a question of financial necessity. I’ve had a part time job since I was 14. After school you went to work: food had to be placed on the table somehow. In hindsight, I wouldn’t have changed a thing at all.”

    So what did her parents do for a living? “My Dad is typical Northern Irish. He is a part-time farmer and he sells animal feed from a local agricultural shop. My mum worked in office work all her life – then she had me. She felt that to stay at home was her calling, but then she started looking after other peoples’ kids and soon she had her own childminding business.” This seems to amount to a strong entrepreneurial streak in the family. Houston agrees: “You have your hands and you can do something about it – so go work,” she says, simply.

    This innate understanding of business was already becoming apparent in Houston’s choices. “Business makes sense to me,” she explains, “seeing something through from 0 to 100. You’ve got to see what you’re good at and make something of it. I studied Business through to A-Level and initially thought I would study that subject at university as well. But I had a bit of a change of heart.”

    This brings in another side of Leah – her religious belief. “I grew up in a strong Christian household,” she recalls. “It wasn’t pushy but it was fostered. So I studied religion and law at university which was a major change.” Throughout our conversation she will talk about her faith in the relaxed, confident way which people do when their beliefs are deeply embedded.

    I am interested to know how this degree was structured. She explains: “The main aspect of it was theology, but with world studies, policy and law examined. It was all to do with how one’s faith works out in the public sphere. I was focused predominantly on Christianity but I also did world religion modules.”

    This decision garnered a mixed reaction at home. “My extended family – my cousins and so on – weren’t sure. Firstly, because I’m a woman – that didn’t go down well, and led to some opposition. Some also thought I would lose my own faith, and question what I believe.” And has she? “I haven’t. Growing up in a Christian country, Christianity can be ugly because it’s political. There have been civil wars in the name of Christianity in my country. I came out the other end with a wider appreciation of all religions and the part they can play.”

    Houston loved her degree, but like most humanities degree, the gain of doing something one loves had a flipside: such courses don’t lead to such clear destinations as vocational courses. “I didn’t want to go into the Church, so in hindsight it was a much harder option. For the first few years I thought it was all amazing, but I’m not philosophical – I’m much more practical. My interest is in thinking how faith values can be implemented. During the three years of my degree, I did some time with a charity at home called the Evangelical Alliance. That organisation tries to bridge the gap between Church and politics. In hindsight, my time there planted the seed for politics and the public sphere.”

    This seed came to fruition when Houston began working for Baroness Anne Jenkin in the Houses of Parliament. “When I finished university, I thought: ‘What the heck am I going to do next?’ I came across Christian Action Research Education (CARE) a charity which seeks to facilitate getting a job as a Christian in politics in addition to offering training in thinking about politics. Anne Jenkin is extremely kind and said she’d take me for a year.”

     

    Baroness Anne Jenkin has been a huge help in Leah Houston's career journey

    And what were her impressions of the role? “Anne is so hard-working – no two days are the same for Anne,” Houston recalls, laughing perhaps at the remembered bustle of it all. “I was involved in diary management, speeches and organising meetings she would host. It was general ad hoc stuff and I was an extra pair of hands.” Leah brought a very clear sense of purpose to the role. “I was there to serve Anne – to allow her to do her job better. That could be sending letters, or photocopying, or making a cup of tea. I also became immersed in the question of gender ideology, which is one of the key issues for Anne.”

    And what was the culture like in Parliament? “As a practising Christian myself, I was interested to discover the APPG, Christians in Parliament, that is a cross-party group of Christians. As long as you were a passholder you could be a part of that: MPs, kitchen staffers, it didn’t matter. It brought a sense of community, with weekly services held in the Chapel of St Mary Undercroft. Politics is so polarised and tends to be all or nothing. It is meaningful to have something that unites: at election time we prayed for whoever was in leadership.”

    Through Baroness Jenkin, Leah met Finito Education CEO Ronel who saw Leah’s potential. “Ronel is a great supporter of Anne and he took me under his wing. I was with Finito for half a year and the investment in me was incredible.”

    This is good to hear and I ask her what the impact has been. “Besides all the practical things such as the LinkedIn training, the CV writing and the mentoring, I especially value the confidence that the Finito service gives to someone in my circumstances. It was as if I was being seen for the first time. This was so encouraging for me especially given my upbringing, where my wanting to succeed was perhaps sometimes considered a bit weird. My extended family would wonder why I was in London, and why I’m in the job I’m in. This was an organisation which wanted me to succeed.”

    This process of building confidence in an individual is integral to the mentoring process. It begins from our first encounter with a new student. Houston recalls: “I remember vividly the first meeting with Ronel where I brought him my CV. When I had been in parliament I had co-founded a network for the protection of gender-critical views. I showed my leaflet to Ronel and it was an incredibly important moment, because someone was looking at my work, and taking an interest in me. It brought me an overwhelming sense of pride.”

    Mentoring is to do with becoming reoriented in one’s life by coming into one’s essential self.  Houston recalls that her being photographed by in-house photographer Sam Pearce continued this process. “I spent an afternoon with Sam and I noticed that she took the time to make me feel comfortable. She also took time to ask questions between pictures – it was not a transactional photoshoot, it was more an investment in who I was.”

    Following on from there, Leah had her LinkedIn training with Amanda Brown (‘incredibly helpful’) and then began work with her lead mentor Tom Pauk. “He was so lovely and I was telling my heart and how I feel things deeply. He said: ‘I think you need to go into the charities sphere’. I said: ‘ I think you’re correct.’ And now I’ve landed a job with a charity which is a start-up. Tom was amazing, and gave me contacts.’

    From Pauk’s perspective, Houston made an excellent impression. He recalls: “Leah struck me as a highly intelligent, articulate and values-driven young woman, seeking a position where she can employ her myriad skills to improve the lives of others, especially those of women and children.” Pauk noted early on that her priority was ‘to use her lobbying skills to help bring about changes and social impact,” adding that “she is not driven by earning a high salary, though she’ll need a sustainable one.”

    When the job came along it all happened very quickly ‘in the space of a week’. Houston brings me up to speed: “I now work for a charity called Forum which is based in London and has launched in America too now. Its purpose is to serve leaders and influencers from all sectors of society. It tries to link up like-minded people. I’m a data manager and administrator, which is important for Forum, as someone’s name in the database is like gold to the business. I’m also EA to the founder David Stroud, who is married to Baroness Stroud.”

    So how does she see the future? “I actually don’t know,” she admits. “My life these past few years has been full of uncertainty, but I can see myself settling here for a good while. It’s a start-up with huge potential for growth and now the whole past five years makes sense.”

    At the end of our interview Houston reflects a little on her journey so far. “It’s strange to be in London and not be money-driven. Wealth to me isn’t money. It’s what I had growing up: I had family and friendship and relationships and that to me is wealth. Marriage and education is wealth.” And are her family beginning to understand the nature of her journey now? “My parents have been massively supportive, but we don’t always speak a common language. My cousins have their own convictions and they don’t necessarily agree. But the relationships are there and really there’s so much love and support.”

    One is tempted to call this attitude mature except that many people live their whole lives without realising the importance of things which Leah innately understands. She also has an immense capacity for empathy and understanding. Houston is someone whose narrative is not to be judged by the usual metrics of success: money, or position or anything else – though there’s nothing to stop her acquiring these. But she is in such a strong position because she isn’t a materialist. She is someone who will make her own way – and in fact is already doing so.

    The help which Finito gave to Leah would have been impossible without the generous help of the Stewarts Foundation. The firm’s managing partner Stuart Dench says: “In a perfect world comprehensive career guidance would be available to all regardless of their background. The Stewarts Foundation is delighted to support the important work of Finito via its bursary scheme.”

    Stuart Dench and the Stewarts Foundation has supported Leah Houston's career journey

    When it comes to someone like Leah, the importance is difficult to measure because it has to do with ineffable things like confidence, connectivity, and the unleashing of possibilities within a person who may not yet know how capable they are. In her case, it is also to do with helping someone to arrive at the realisation that the place they’re born in need not be a limiting factor. Ultimately it’s for us to make our own way – though it is right that we do so with the help of others.

  • Sheridan Mangal: Inspiring mentorship – a Q & A

    Finito World meets Sheridan Mangal, a mentor with a particular line in career change mentoring

     

    Can you talk a bit about your upbringing and early career choices and how they shaped your work as a mentor for Finito?

    Born in 1961, I am what many would refer to as a baby-boomer, but also first Uk-born from the ‘Windrush’ generation. Raised in East London, progressing through primary and secondary school was a bumpy ride, but was equally the origin of my developing interests and ambitions. Once I realised that being a striker for Chelsea FC required some football talent, I turned my attention elsewhere…the City.

    So how did you make your way in your chosen field?

     

    After doing well at Brooke House Secondary, the intent of a temporary summer job prior to sixth form education turned into a permanent career decision. A City opportunity arose and at 16 years wrapped in sharp suit, my 16 year career at the London Stock Exchange began. This presented many challenges regarding steep learning curves, but also the unpleasant social ills of the time that crept into the workplace. After some years and despite the work experience gained, It is here that I always felt few steps behind those entering via the graduate intake.

    Notwithstanding the lack of confidence, I pressed on, supported by great parents. Effectively, they were my first mentors. As my career progressed, the challenges persisted, but maturity, experience and simultaneous education enabled a response mechanism and positioned me as source of advice for others following.

    This triggered my interest in mentoring. After many years of alliances with youth charities, schools and colleges, often deploying self-designed initiatives, my interest has never waned. Hence, my involvement with Finito, where I can draw on many personal and professional experiences that equate with entry-level candidates as they build and apply their career plans.


    Did you have a mentor growing up or early on in your working life?

    Apart from parental guidance, I had no mentor as such. Indeed the concept of mentorship was unfamiliar and unrefined compared to today. I often say my professional navigation of financial markets through the 70s, 80s and 90s was predominantly by combat rather than design: responding to ad-hoc opportunities as opposed to proactively seeking the next logical step.

    Against this backdrop. I can certainly appreciate the benefits of guidance from someone who has already travelled my journey. It would have saved some considerable pain, particularly at the junctures of indecision and plain fear. The anxiety was debilitating. Hence, I am here today with Finito, offering my stories and knowledge that I trust can be useful to those who are apprehensive, lacking direction or facing obstacles that appear insurmountable.


    You’ve worked for a long time in the financial and hedge fund sectors. What is it you think that mentees ought most to know about those sectors?

    Understanding the dynamics of the securities industry is crucial. Heavily regulated and often driven on market sentiment, the financial markets space is broad and deep, with a variety of instruments and strategies for those of low to high risk appetites.

    As an entrant, my advice would be to know the target sector’s current and emerging states and trends. This includes the leaders and their respective strengths, the established and rising boutiques and the general issues the chosen sector is facing.

    This is particularly so with asset management. The adoption of AI and algorithmic strategies is pervasive as is the growth in passive investing. Regarding employment, candidates must be aligned with entry programmes including ‘off-cycle’ routes.

    Mentees should also ensure applications focus on value offered at the earliest opportunity, from the perspective of the employer. Furthermore, the objective shouldn’t be for a particular role, but to just get into the industry or sector and navigate to where your developing strengths are needed.


    It’s astonishing to see your passion for the law come through on your CV. What is it that drives your passion for the law and your desire to keep on learning?

    Further to my active interest in financial markets, I have always held a curiosity for the legal implications and general application of the law.

    Quite late in my career, I decided to take this further and embark on my legal qualifications while working, culminating in my bar exams during Covid. There were several drivers; my increasing interest in commercial law, unpicking an issue with legal reasoning and the gravitas of becoming a lawyer. More importantly, proving to myself that I could actually do it was the strongest motivation.

    The distillation of a problem into a legal case, concurs with my pattern of detailed thinking regarding outcomes, the inherent dependencies and viable strategies. Indeed I am always curious about a variety of subjects, incidents and histories, some exciting and astonishing, many quite dull, but revealing.

    Nonetheless, I have a constant thirst for learning, teaching and testing myself, albeit through new formidable social and business challenges ….or simply the latest FT cryptic crossword while on the 0659 from Eastbourne to Victoria.


    You’ve been doing a lot of mentoring for Finito. What’s the most common mistake you’re seeing when it comes to young people when they choose their career paths and start out on their career journeys?

    I have been mentoring for over 20 years, recently with Finito. Socially, I remain active volunteering within the context of addressing youths within or vulnerable to negative lifestyles.

    Concurrently, due to my varied experience and knowledge areas I am seen as a source for career advice. Within both settings however, there are similarities. Mentees often are unaware of their real value to an employer. Moreover, they know their abilities, but cannot translate them into something compelling for an employer. This shortfall often arises when networking and when writing to recruiters.

    For example, the narrative is often, “I am good at workflow mapping as seen on project x”. This is incomplete. There needs to be the outcome in terms of “and this helped the company to achieve a faster compliance process”. Another mistake is goal-setting that tends to be too narrow.

    Despite the submission of numerous applications, the candidates perceived success is the ideal one or two employers and/or seeking a post that is far too sophisticated for an entry-level candidate. This can dilute the positives and motivation for alternatives.


    Career change mentoring is a huge growth area for Finito at the moment. What’s your sense on why that is, and what sorts of trends are you typically seeing in this area?

    I look at my experience, having traversed financial markets, teaching/lecturing and the law. Also, the voluntary aspects, including mentorship. Many changes in focus, that draw on different skillsets.

    The bridges I have had to cross have not always been a choice, and the mix of excitement and trepidation was often difficult to grasp and manage guidance at these moments is invaluable.

    In my view, career change mentoring is a growing need due to the pace at which industries are changing. This stems from changing work patterns, the abundance of AI architectures and the shift to platform based solutions.

    The heavy reliance on social and professional digital media, with the near constant stream of opportunities being delivered to subscribers, also raises awareness of alternatives outside the current environment.

    Many candidates, young and more experienced are attuned to a better work-life balance and as such, are less hesitant to take a leap of faith and restart with something new. This is especially so for those wanting to start their own enterprise.

    Naturally, we also have to accept, sometimes we make the wrong decision or it just doesn’t work out. Hence, change is necessary.

    Who are your heroes who have most inspired you in your career?

    These come from several perspectives. Generally I would call on historical figures who despite immense social challenges, took the helm and instigated positive change.

    This served as a character building platform for fearlessness and pushing through. Career-wise, there were those with similar backgrounds to mine, that blazed a trail; footballer Viv Anderson playing for England in 1978 (one year after I began my City career), Baroness Patricia Scotland becoming Attorney General in 2007. Also Sir Damon Buffini in the 1990s, as a major force in Private Equity.

    The underlying inspiration from these figures was collectively, their talent, drive and belief in achieving success.

    As a child (when I was allowed to stay up late!), I was amazed by Sir Patrick Moore’s knowledge of the cosmos. He spurred my interest and explained things that were literally ‘out of this world’, many topics of which I have yet to grasp. His ‘Sky at Night’ TV program was my introduction to independent learning i.e. not connected with the school curriculum, where I would read and enquire. Since then I have remained constant learner.

    What single thing do you most wish you’d known at the start of your working life?

    A career does not always progress in an ordered, linear fashion. Hence, I have to refer to my cub scout days here and their mantra of “Be prepared”. This infers the need to plan, become aware, to investigate and know the prevailing narrative.

    Rather than just reacting or more accurately, panicking when opportunities come knocking, concentrate on being ready to act and assist. The journey may start, but know that the destination could change, many times.

    My time at the Stock Exchange entailed a variety of unrelated posts, successful and failed projects, plus the interaction with all types of personalities. Thereafter, more of the same, including redundancy, international assignments and freelance consulting.

    A career-cocktail with no prevailing recipe. If I could speak to my younger self, I may indeed champion many cliches; “Think like there is no box”, “Know your value”, etc. etc.

    Essentially, my advice would be to expect the unexpected from your preferred industry or alternative, but be ready and resilient through preparation. Further. encourage creativity and have the requisite knowledge and skills ready for deployment.

     

    Enjoyed this article? See our other mentor interviews:

     

    Meet the Mentor: Rara Plumptre, A Journey of Resilience and Kindness

     

    Tom Pauk: Meet the Inspirational Mentor