Tag: Civil Service

  • Lumos Education CEO Johanna Mitchell on her early life and the incredible influence of her parents

     

    Johanna Mitchell

     

    I had no idea that I would work as an education consultant, until I was in my mid-30s, running a small school for the Lawn Tennis Association. The education part I got from my father and my sense of optimism from my great aunt, Pat.  My own experiences of education made me want to help other children. When parents ask me to find a ‘leading’ school or university for their children, I always ask what they mean. If it doesn’t cater to the specific emotional and social needs of their children, it’s leading them nowhere.

    My father was an academic.  A North Londoner, he attended Haberdashers, after failing the 11+. Prior to this, he was told by his prep school head that he would amount to nothing.  Like many young men, he started to thrive at aged 13-14 and went on to have a career in food technology. He was said to have developed the recipe for Quavers crisps whilst at Unilever.

    His colleagues described him as the Patrick Moore of the food science world. He was the archetypal mad professor and was often to be seen on stage, trying in vain to put his hands into the pockets of his inside-out lab coat.  His secretary remembers him telephoning her regularly from airports to ask: ‘where am I going?’.

    Whilst my father was secular, my Roman Catholic mother was the major force behind my schooling. My father confided that there were two things that filled him most with trepidation:  one was the nuns and the second was women, of a certain age, telling Peter Jones’ customer services that they were ‘cross’.  The head of my first secondary school, a convent, was the formidable Sister Mary Angela.

    At parents’ evenings, she would send my father into a spin. At Sister Mary Raymond’s funeral, an elderly piano-teaching nun with six fingers on one hand, Sister Mary Angela marched to the altar and slammed her coffin lid shut, exclaiming ‘thank God she’s gone!.’ It was pointless getting on the wrong side on Sister Mary Angela.

    A gentle soul, who didn’t hold with too much authority, my father sneaked a replacement tape player into my boarding house, right under the housemistress’s nose.  My old one had been confiscated for playing Pink Floyd’s The Wall loudly.  Later, at another school, I was expelled, with my friend Isobel, for posting questionable photographs on the head’s door in the middle of my night. My father was summoned and when Father President handed him a manila envelope, containing said photographs, my father took them out, examined them and burst into laughter. I loved him for that. Priests didn’t frighten him as much as nuns.  I’m not sure why. Perhaps it was the added female dimension. Or the veil.

    After this, I had to sit my A levels as an external candidate, at schools which had the same specialist papers.  Oakham School were very kind. My father decreed that I would have to self-fund part of my private tuition by working in a launderette and waitressing. I know how to operate a dry-cleaning machine and am a dab hand at silver service. It was a challenging period. Despite being predicted straight As, I lost all my university offers, and had to take up a clearing place. In my work with Lumos Education, I feel an affinity with children who have experienced ruptures in their education.

    Post university, I went to live in Paris for a few years, teaching English, working as a fille au pair and doing a postgraduate at the Sorbonne. I wanted to be an academic, like my father – maybe in English or French literature. He himself said he would have liked to have been a Bond hero. Or perhaps, a politician.  He saw both as more glamorous. His own father had overseen general election campaigns for Conservative Party central office.  So he had some understanding of politics.  His one and only student job was delivering Conservative Party campaign leaflets throughout Hampstead and Finchley. No launderettes for him!

    Back in London, I joined the civil service.  Sir Humphrey stalked the corridors of my first department. I remember one senior civil servant telling me that I could only handle confidential files if I put on the pair of white gloves which were in the cabinet, with said files.  I didn’t double check invites that had been printed for the Science Minister inviting his guests to the Zuckerman Science Lecture that year, and afterwards to a buffet supper. The letters went out inviting guests to a ‘buffer supper.’ Although this seemed quite appropriate, given some of the audience, the minister was, understandably, not happy.

    In London, I began to spend more time with my great aunt Pat, whom I hadn’t known well as a child.  She divided her time between London and Sydney, was from the Irish/Australian branch of the family and a real bon viveur. Unfailingly cheerful, she lunched most days at Frantoio on the Kings Road.  Three months pregnant with my youngest daughter, I arrived for a pre-lunch drink and she filled a half pint class with brandy .

    When I refused the drink:  ‘lily-livered all your generation are!  All vegetarian’, she said.  Once her back was turned, I tipped the brandy into a pot plant (which was conspicuously absent on my next visit).  Both Pat’s sons had pre-deceased her, but she was just incredibly resilient.  Her family history was both entrepreneurial and tragic. Her grandfather, my great, great grandfather, was Charles Yelverton O’Connor, the engineer who constructed Freemantle Harbour.  He rode into the sea and shot himself after being criticised, for his work, in the Times.  There are two statues commemorating him in Freemantle.

     

    Commemorative statue at Freemantle

     

    Charles Yelverton O’Connor

     

    Her aunt, my great, great aunt, was Charles’ daughter, Kathleen O’Connor, the celebrated Australian impressionist artist who defied the patriarchy surrounding women artists of her time, and lived to her 90s.  Pat had some of her paintings in her Chelsea home. My husband and my daughters enjoy painting.  Pat lived until 100 and, even in her nursing home, she shared a bottle of good red with her fellow residents every night. I learned a lot from her – mainly that your glass should always be half full.

    Credit: Richard Woldendorp

     

    Some of my dearest friends today are from the civil service, school and university. Interestingly, in my time there, there were a lot of civil servants who had been raised in the Catholic church. Whether or not you continue the religion into adulthood, it does give you a sense of service. I love helping families to navigate global education systems which can seem incredibly complex.  Pastoral care is so much better now and we understand more about the emotional health of the child. There are still key improvements to be made in education, but it’s far cry from my experiences in the 1980s.

    My father and aunt Pat were givers. Dad loved to help others, young academics and children whom he tutored in chess. He sponsored a young girl’s education in India and, despite being an incredibly busy man, he wrote to her regularly.  He didn’t give a fig for money, rank or power.  He always said ‘be kind, for others are fighting a harder battle.’ I didn’t understand exactly what he meant then. I do now. We have a picture of Plato on our kitchen wall, with his quote below. My daughters have stuck a moustache on poor Plato. Having both studied ancient Greek, they should know the importance of this great philosopher.

    My father was also a man of his generation, without much freedom to express his emotions.  He would have had more emotional freedom now.  I remember him crying three times:  when his first marriage fell apart, when he watched a programme on Siege of Leningrad and on the day of the Brexit referendum result.

    I’ve made so many mistakes and continue to do so.  So did my father and my aunt. It’s essential to learn from them.  And to hold ourselves accountable when things go wrong. Staying in one’s integrity, and treating people well is not always easy – but it’s the most important thing. My father understood this.  With challenge comes growth.

    Ancestral lines are not just linear. Their branches grow thick and dense with our colourful ancestors whose loves, hopes and losses were not so very different from ours. When asked, most people can’t remember the names of their great grandparents. How quickly we are forgotten. A reminder to live for now and to do our best work.

     

     

     

  • The civil service is a ‘truly fantastic profession’: Sir Philip Rutnam

     

    Sir Philip Rutnam

     

    I worked in the civil service from 1987 until 2020; I began by working in the Treasury and my initial expectation was exceeded in terms of the interest in the work and responsibility that I was given quite early on. There’s this erroneous idea of it being a stuffy place full of hierarchy and restrictions instead I found it was a place where you were given very clear objectives and a lot of responsibility to take them forward.

    The treasury is interesting because it’s right at the centre of government but you also realise that while the Treasury has the power to say no, it doesn’t generally have the power to make things happen: it can could refuse to provide the funding but it can’t actually usually change the system of education or healthcare.

    Did I have mentors in the early days? I had very good people responsible from management giving me direction and mentors who gave me more informal advice. Like any career you do end up having to make your own way but what’s vital is to have exposure to a range of different people who have got advice and give advice and to try to learn the best from each of them.

    When it comes to what the optimal setup is within the civil service, I definitely think you need to have people with a combination of deep specialist expertise with enough capacity as a generalist to get things done within government. In my own career I liked staying in roles for a good few years in order to try to get to grips with what was happening. By the time I was permanent secretary at the transport I feel we got the balance right.  Incidentally, I believe HS2 will get to Euston in the end – and I hope without too much delay.

    The fundamental job of the top of the civil service is to help ministers – and sometimes they will have just arrived in position – to translate their political objectives into practice. It’s a question of helping ministers identify their objectives sufficiently and then work out how they are going to be turned into reality.

    I never found it difficult to be apolitical because that’s a core part of the professional skills set. You are there to serve the democratically elected government so being impartial is a precondition for being there.

    It’s important to understand that there is an enormous variety of different things you can do in the civil service: it has about 500,000 people employed in it.   People tend to think that the civil service is all about working with ministers – somewhere between Yes, Minister and The Thick of It.  There are scientific and technical jobs of huge importance.

    In the Department of Transport working for me, there were people responsible for investigating air accidents or rail accidents; people working in and running really large operational systems like licensing drivers and vehicles at the DVLA – nearly 5000 people the single biggest employer in Swansea.   We also had really large complicated computer systems: so we had IT experts, and experts in programme and project managements.

    In fact, we had everything from policy experts through to statisticians, data scientists, social researchers, economists, lawyers, actuaries, accountants, finance experts, and specialists in estate management. This is a hugely under-appreciated: if we don’t think this message is important we won’t end up with a good civil service.

    There are also lots of different entry routes.   There are apprenticeship entry routes, and other degree entry options.   There is the fast stream with the exam, which is probably one of the smallest entry routes. You can become a specialist in HR, finance, or project and programme management or commercial management.

    The fast steam certainly means that your get more opportunity subject to performance to get promoted earlier: but once you have got to grade 7 there’s no further advantage to being on that track. It is competitive but enormous efforts are made to identity talented people from a wide range of backgrounds. It’s a fantastic profession.

     

  • Successful Government Transition: What Happens When a New Government Takes Office?

    Understanding Government Transition, Stuart Thomson

     

    Government transition between one of the two main political parties have rarely happened in recent years. Since the time of Mrs Thatcher in the 1980s the baton has only been passed in 1997 and 2010 and now again in 2024. But what really happens when such shifts take place?

    After any General Election there are always a number of new Members of Parliament (MPs) that are elected. This time around the churn has been much higher. The example is often given that when everyone arrives in Westminster for the first time, it is like a fresher’s week. There are lots of new people making new friends, catching up with old ones, finding their way around, and not really knowing what they are doing!

    Then there are the logistics of being allocated an office, sorting IT, and for many, recruiting an office team as well. They are nowadays provided with some notes on what to expect and a ‘buddy’ system is in place but the government transition process can still be a daunting prospect.

    The results this time around, especially for some Labour MPs, mean that victory will have been unexpected. This means resigning from their existing jobs with immediate effect. There is also then the impact of a very different sort of working day and week. It is not 9-5 which may sound fine in theory but takes time to get used to not least for those around an MP. There can also be issues about where to live as well.

    For the Government itself the key challenge is in getting up and running as quickly as possible. Once the PM has been appointed by the monarch, there will be a speech to deliver on the steps of Downing Street. This sets the tone of everything that will then happen and many literally go down in history.

    Then there is the hard work of governing to get on with, Ministers to appoint, and briefings with civil servants as everyone gets up-to-speed in their new roles. A PM also needs to start ringing world leaders as well as engaging on national security measures.

    One of the over-riding thoughts especially for this Government transition will be the first 100 days. They will already have mapped much of that out so that they can demonstrate a clear plan, deliver some quick wins, and show that they are different from the party which has just been removed from office. There will also be a King’s Speech to finalize, setting out the new government’s legislative agenda, and I would assume a financial statement from Rachel Reeves opening up the books and explaining what a poor state Rishi Sunak and Jeremy Hunt have left them in.

    It might be thought that the size of the majority will make life easier for Starmer but trying to manage such a large number brings its own challenges. Even from the moment he appoints Ministers he has to consider party management and whether he is brewing up potential trouble in the future. Government transition, even in the event of such a successful election campaign can be wrought with dilemna.

    The Ministerial team will be appointing political and media (special) advisers, and Starmer too will be adding to the team already around him. There will be other appointments to be made as well potentially around engagement with business but we do not operate in a US-style system that sweeps out officials and replaces them with new political appointees. The British style of government is one of a smooth and seamless transition of power, rather than a sea change. The independent civil service means that a change from Conservative to Labour can happen, a new approach implemented, and new policies progressed almost as if nothing has really changed.

    Who said starting a new job was easy?