Tag: Career Success

  • Tom Pauk: Meet the Mentor

    Finito World caught up with Finito Education’s likeable and passionate senior mentor, Tom Pauk

     

    Tell us about your career before you joined Finito.

     

    After studying drama, my efforts to become an actor ended with a whimper rather than a bang, and I retrained as a solicitor. The career that followed was a “game of two halves”, half-time marked by the global financial crisis of 2007-08. In the first half, at City law firm Allen & Overy, then in-house at American bank Citigroup, I’d specialised in large cross-border lending transactions.

    In the second, I helped restructure loans borrowers had taken out in more prosperous times but were now struggling to repay. After leaving the bank in 2017, I began mentoring young men in prison, returned to Allen & Overy, now in a role mentoring lawyers in the early stages of their careers, and began writing plays. My professional life, it seems, had come full circle!

     

    Did you feel your education prepared you for the workplace?

     

    A degree in drama could not have prepared me better for the cut and thrust of commercial law, an above-all collaborative endeavour with a diverse cast list of characters, long “rehearsals” with unfeasible deadlines we somehow always managed to meet. At the conclusion of an especially high-profile deal there was the added satisfaction of reading the “reviews” in the financial press.

    The practise of law is essentially an exercise in problem-solving. In my case, a love of modern languages and playing the violin had also prepared me for the intellectual rigour of law, and I was even able to use my mother tongue Hungarian in transactions with Hungarian clients. So to anyone reading this wondering whether a knowledge of an obscure language might prove useful one day, the answer is a resounding Yes!

     

    Did you benefit from mentorship during your career?

     

    When I’d started out, mentoring was still very much in its infancy. Fortunately, I was able to benefit from the law firm equivalent, the “seat” system, under which trainee solicitors move from one department (or seat) to another every few months to build up expertise in different areas of a firm’s practise. Each seat is supervised by a senior lawyer — part mentor, supervisor and critical friend — overseeing a trainee’s professional development.

    Over the course of my training contract I was exposed to a variety of mentoring styles, which then shaped my own approach when I assumed the role. But I continue to benefit from ongoing, less formal mentoring in the shape of the extraordinary people I encounter and who inspire me with their wisdom. So in actual fact I’ve never really stopped being mentored.

     

    What are the most common misconceptions about a career in the law?

     

    I think there’s a general (mis)perception that law is a dry, bookish occupation, and that lawyers are aloof from the rest of society, be they pin-striped solicitors in their ivory towers or wigged-up barristers bowing obsequiously in courtrooms. In fact lawyers are widely dispersed throughout society, in the public sector (civil service, local authorities, regulatory bodies), in companies and banks, charities and NGOs. If you’re a young person considering a career in law you’ll be able to select from a wide range of specialisations that play to your unique skills and interests.

     

    Mental health is a particular passion of yours. Can you describe how your interest in that area came about?

     

    There were occasions, especially early on in my career, when my mental health was impacted under the pressure of work. Symptoms included poor sleep, high anxiety and irritability, and a compulsion for checking work emails 24/7. Back then, there was a stigma around discussing one’s mental health, let alone seeking help when you needed it. Worse, it was regarded as a sign of weakness, possibly even career-limiting, to self-disclose. So one’s natural instinct was simply to keep quiet and soldier on.

    Thankfully, we’ve evolved to a more enlightened view of wellbeing in the workplace, with a plethora of interventions designed to promote a healthy mind as well as body, including mental health first aiders, mindfulness, and discouraging staff from checking work emails after hours. Eight years ago, the memory of my own experience led me to train as a volunteer at a mental health charity. At The Listening Place I’ve seen vividly for myself how poor mental health can quickly escalate into crisis, and how being truly listened to can be life-saving. Literally.

     

    Work-life balance is something you’ve been vocal about. What are the most common pitfalls people fall into there?

     

    Most people understand the importance of achieving a sensible work-life balance, at least intellectually,  And it’s hard to argue against. But here’s the challenge: we’re not necessarily aware of the pendulum as it is swinging in the wrong direction. Whether it’s staying ever-later in the office, checking, or worse, responding to emails at weekends  (“because it’s already tomorrow in Tokyo”), before we know it life is work and work is life. Of course we tell ourselves that it’s only temporary, that as soon as we’ve broken the back of whatever it is we’ll take our foot off the accelerator.

    But it isn’t that simple, for we may unwittingly have recalibrated our benchmark of what a normal working day is. We’ve trapped ourselves into believing our own indispensability (“If I don’t do it no-one else will). We assume that working harder improves performance, demonstrates commitment to our employer and enhances our prospects for promotion. I’d counsel anyone reading this to challenge these assumptions and to listen out closely for the whirring of your inner pendulum!

     

    You obviously have a passion for mentoring. What are the most common challenges you’re seeing among your current crop of mentees?

     

    I’m certainly seeing the longer-term impact of the pandemic. This is the generation whose educations, family and social lives were disrupted by successive lockdowns. And I’m in awe of just how well they’d adapted to remote ways of studying and working. Another challenge is the sheer number of high-calibre applicants vying for limited places on the graduate recruitment schemes of investment banks, accountancy firms and corporations. Training contracts in City law firms are similarly over-subscribed, and with increasing candidates achieving top grades there’s now a far greater reliance on critical reasoning and situational judgement tests, presentations, written assignments and long assessment days.

    However I’m also sensing some really positive new trends, with mentees less motivated by achieving huge salaries than they are by finding a fulfilling career. And finally, one positive legacy of the pandemic: Finito mentees are often engaged in volunteering activities, whether it’s repurposing old computers and teaching older people how to use them, mentoring disadvantaged kids, or stacking boxes in foodbanks. Something, finally, to celebrate in challenging times.

     

    Do you vary your process for each mentee, or do you have a particular approach which you use with each candidate?

     

    Mentoring is a transformative tool for supporting the development of a mentee, and because no two mentees are the same the mentoring process does inevitably vary. Having said that, there are common features in my approach.  In the first place, it’s not about the mentor. Our prime responsibility as mentors is to listen attentively at all times to our mentees. Listening actively (as distinct from merely hearing) is a skill that one develops with practice.

    And it’s crucial we’re responsive to the stated needs of our mentees rather than clinging stubbornly to our own agendas. One unique aspect of mentoring is our willingness to share our own knowledge and experience to support the development of our mentees. A word of caution however, because this has nothing to do with being directive. What we’re aiming to do is empower our mentees to think and act for themselves. Finally, mentoring is a two-way street. At its most fruitful the relationship between mentor and mentee is one in which sharing and learning opportunities arise for both participants. I’m forever learning from my mentees.

     

    What do you know now in your career which you wish you’d known at its start?

     

    Hindsight being a wonderful thing of course, here’s three things I tell my mentees. Firstly, it’s important to pace yourself, especially when starting out in a new role and you’re trying to make a good impression. Keep something of yourself in reserve for when you really need it. Secondly, don’t plot out your entire career from the get-go. Life has a mischievous habit of opening new doors and leading you in new directions. And thirdly, know where you add most value, and focus your energies accordingly.

     

    Do you have any new challenges on the horizon?

     

    I’m excited to have just been appointed to the board of the Joseph Rowntree Charitable Trust, whose endowment supports people tackling the root causes of conflict and injustice. Along with my governance responsibilities, I’ll also be involved in grant-making decisions, an area entirely new to me.

     

  • Finito Bursary Candidate Nick Hennigan: “I Want to Do My Family Proud”

    Christopher Jackson meets Finito bursary candidate, a young assistant to a private banker, and, explains why he’s destined for great things

     

    I have sometimes observed that precocity creates its own challenges: being brilliant young creates expectation and pressure. In fact, it turns out that ability without the right temperament places even greater pressure on ability itself. It’s rare for the two to go hand-in-hand because the one can sometimes clash with the other. To be very talented is usually to be told you’re talented: not everyone keeps a level head.

    Nick Hennigan, 23, who recently took part in the Finito bursary scheme, has had by any measure a difficult few years. His father took his own life at the start of the pandemic, leading to unthinkable grief and shock. But to talk to him you wouldn’t know it – and in fact he only mentions it towards the end of our conversation. “As much as it is a completely negative impact on anyone’s life – within my family it was a huge blow to us all – I now see myself as my dad’s legacy. I want to go out there and do him proud and do the rest of my family proud,” he will say.

    What was his early life like? “I was born in Aberdeen and I’m very proud of my Scottish heritage. I went to a state comprehensive and after finishing secondary school, I went to join EY on a business apprenticeship, which allows young school age children to join a Big Four firm, and train up as a chartered accountant.”

    The experience was formative but in ways Hennigan might not have been expecting: it showed him vividly what he didn’t want to do. “I was in the audit division, and I didn’t find it personally or professionally stimulating,” he says simply.

    But from there, Hennigan went on to complete his university degree in international business management at the Aberdeen Business School, before heading off to study in Canada’s Mount Royal University . “That was a fantastic experience,” he tells me. “All of this has helped shape me into looking towards a career within a company that has international presence. I suppose it gave me a deep appreciation for multi-national business. ”

    Hennigan has always had a broad range of interests, and was strong at school across the curriculum. “I always did quite well in maths subjects but then I also did biology and chemistry, as well as English and geography. I like to look at things intellectually and enjoy studying and working towards qualifications.  I would say I am numerate but I am also good with my language and the written word.”

    He says this without any air of boasting – he is stating the facts. Has this range of aptitudes made it harder for him to choose a career path? “That was the observation some of the Finito mentors would actually make once I joined the scheme,” he recalls. “They said because I excelled in different areas of business and subject areas, it was difficult to rule things out.”

    But Hennigan was already standing out from the crowd and an example of this is his excellent thesis ‘Leading into the post-Covid 19 era’. This astonishingly mature piece of work has a foreword by ITV’s Chief Executive Officer Carolyn McCall DBE, who writes in the paper: “Nick’s research is considered and thought-provoking and very much chimes with what I have long believed, that personal values and purpose play a pivotal role in the type of leader an individual will become.”

    This wasn’t the only figure that Hennigan interviewed for the paper: “I would love to one day – hopefully – become a CEO – so that’s why I chose that topic,” Hennigan recalls. “I also interviewed EasyJet’s Johan Lundgren; as well as Simon Roberts of Sainsbury’s, and Paul MacDonald, the CEO of Avon Protection, and Mark Darkworth of Schroders Personal Wealth.”

    I cannot imagine the result was ever in doubt, but Hennigan secured a first for his efforts. It is worth noting that Hennigan achieved all this despite scepticism about the ambition of his approach: “My supervisor said to me it wouldn’t be possible when I proposed it and that the CEOs wouldn’t give me the time of day. This spurred me on to go and prove her wrong: that’s part of my DNA – to overcome challenges.”

    So how did Hennigan come into contact with Finito? “It happened early in 2023,” he recalls. “I have recently joined the shadow board of UMBRA International Group. Through my work there, I got to know the CEO Kate Bright well and she very kindly introduced me to Ronel Lehmann, the CEO of Finito Education.”

    Hennigan’s main point of contact under the Bursary scheme was Claire Messer. “We got on really well, and she was great at preparing me for interviews – as was Merrill Powell who coached me in presentation, and made sure I put each point across succinctly and impactfully. Amanda Brown did my LinkedIn training and Sam Pearce did my headshots. But through all this, I had Ronel who was really my main mentor.”

    So what was Lehmann’s advice? “I had breakfast with him at a time when I had just had a few rejections and close calls, where I had got down to the final stages. Ronel told me I needed to think of three areas. So we narrowed it down to PR and recruitment – but we also spoke about private banking.”

    Hennigan was initially sceptical about this third possibility: “Given my experience with EY, I was wary about going back into finance, but private banking is very different to audit, even though it’s also underpinned by numbers. It also chimed as I have always said I want to be external-facing and deal with clients.”

    Once this strategy was deemed a major possibility, the stars began to align. Hennigan recalls: “Luckily enough, Kate Bright knows the Head of Marketing at a private bank in London and Ronel knew one of the MDs. I was able to meet with both of them on the same day back-to-back.

    The meetings weren’t for a particular role but I was able to explain my situation and set out my stall. They followed up afterwards by saying there was a potential role with us in a different team as an assistant banker. Again, I had no experience in banking and I made them very aware of that but they didn’t seem to think that was a problem: I got the job.”

    Those are the four words we most enjoy hearing at Finito. When I speak to Hennigan, he has only been in position for two and a half weeks, but his early impressions prove to be overwhelmingly positive: “I am enjoying the set-up that I’ve got,” he tells me. “It’s very fast-paced and I have got a lot to learn. It’s going to be a steep but positive learning curve.

    The good thing is I am fully supported by not only the banker that I am assisting but also the team and the other assistants that we have in the bank within the team. I am in the front office and I think it’s an amazing first job. I am not going to take it for granted. I am going to work hard.”

    Of course, it is a tragedy that Hennigan’s father isn’t around to see what a remarkable young man his son is – and is still becoming. His will always be one of those stories which, despite his remarkable nature, will contain the wish that events had been otherwise. Never once in our conversation do I see any trace of the self-pity others might feel and which would be perfectly understandable.

    Hennigan says: “I suppose it’s formed my outlook on life. It’s through adversity that you end up going on and doing great things. Finito opens doors and it encourages you – but it is down to the candidates themselves to do well.  If the candidate doesn’t want to engage in the process then they are not going to get out much. I think there is maybe a misconception with Finito: people say they will just place you into a job. No, they will support you to get yourself into that job.”

    That’s something that mentors observe on a daily basis – it’s not often, however, that a mentee speaks so eloquently about the experience of the mentor. What I think Hennigan has therefore – and I expect it to catapult him in time to the front ranks of British and maybe global business – is imaginative empathy. It is an ability to place himself in the shoes of others, and yet to retain his own remarkable steel and determination at the same time. It is the mark of someone already functioning at an extremely high level. It will do no harm that he is charming, and equally skilled at numerical and linguistic tasks.

    Usually, in an article like this, we like to thank the Bursary supporters who have helped the candidate in question. In this case, the donor has asked to remain anonymous, but has been happy to offer us these thoughts: “All it took was one brief telephone call from Ronel and I felt compelled to help. He was so emphatic in his enthusiasm for a newly presented applicant in whom he saw enormous potential but who had no possibility of funding.

    Ronel gave me the basic details and story, but was careful not to reveal too much. I did not wish for anything in return, simply the expectation of hearing some good news in due course. And indeed there has been. Nick will no doubt have a bright future and successful career, made possible by Finito’s mentoring and guidance. Maybe one serendipitous telephone call really has changed a young life.”

    This generosity is an example to us all, and Hennigan expresses to me the extent of his gratitude: “This person changed my life and I hope one day I get to meet and thank this person.” The donor should also know that to have supported Hennigan is to have backed an obvious winner. I would say: “Watch this space” – but my suspicion is you won’t have to look too hard to see the impact Hennigan will go on to make.

  • Why These Employability Skills Are Key to Career Success

    In today’s competitive job market, it takes more than technical expertise to stand out. While specific qualifications may get you noticed, it’s employability skills-transferable abilities like communication, problem-solving, and resilience-that truly make a difference in landing a role and thriving in it. In fact, a staggering 80% of employers report prioritising these skills over technical know-how when hiring.

    With globalisation expanding job markets, businesses now look for candidates who can work effectively across cultures, adapt to changing demands, and contribute to a positive team environment. The good news? These skills can be developed. This article dives into what core career skills are, why they’re essential, and how you can hone them to boost your career prospects.

    Why Professional Skills Are Essential for Career Success

    They form the backbone of any successful career. These skills allow you to adapt to various work demands, engage effectively with colleagues, and find solutions in complex situations. In today’s global workforce, employers value individuals who bring more than technical expertise—they seek candidates who add value, work well within teams, and handle challenges with confidence.

    Employers increasingly look for individuals who can face tough situations, collaborate effectively, and communicate across diverse settings. By developing these skills, you’ll significantly enhance your career prospects and position yourself for long-term success in a fast-evolving world.

    Steps to Develop Key Employability Skills

    Now that we know why employability skills matter, let’s explore practical ways to develop them:

    1. Communication Skills
      Communication is at the heart of every successful workplace interaction. Improving both verbal and written communication helps you articulate ideas clearly, engage in discussions confidently, and present information concisely. Whether it’s through a well-crafted email or a thoughtful presentation, effective communication is about conveying your message impactfully and efficiently.
    2. Teamwork
      The ability to work well in a team is essential in nearly every role. Being a good team player involves actively listening to others, contributing ideas, and respecting diverse perspectives. Strong teamwork skills not only improve group outcomes but also enhance your reputation as a collaborative professional who can fit seamlessly into any team dynamic.
    3. Problem-Solving
      Employers highly value employees who can assess situations, think critically, and come up with creative solutions. Strengthening your problem-solving abilities can be as simple as facing challenges directly, learning from past mistakes, and maintaining an open mind when brainstorming solutions.
    4. Resilience and Adaptability
      In today’s fast-paced world, setbacks are unavoidable. Resilience—the ability to bounce back from challenges—helps you maintain productivity and positivity even when things don’t go as planned. Being adaptable means you’re able to change course when necessary, a valuable trait for today’s dynamic job landscape.
    5. Work Ethic
      Demonstrating a strong work ethic is often what sets the best employees apart. This means showing dedication, consistency, and an eagerness to go above and beyond, even in routine tasks. With these traits, you’ll build a reputation as someone who can be trusted to deliver high-quality work, even under pressure.

    The Foundation of Professional Success

    Communication is at the heart of workplace success. It’s more than just getting a message across; effective communication involves speaking clearly, writing concisely, and listening actively. Employers prize those who can confidently convey ideas, adapt to different audiences, and reduce misunderstandings—all key to fostering teamwork and building strong professional relationships. Whether you’re pitching an idea, responding to emails, or engaging in a meeting, strong communication skills enable you to collaborate effectively, support shared goals, and make a positive impact in any role.

    The Importance of Teamwork and Collaboration in Today’s Workplaces

    One skill employers often look for is teamwork. In any professional setting, your ability to collaborate, share ideas, and listen to others’ perspectives greatly impacts team success. Whether working within a department or in cross-functional teams, collaboration helps you leverage diverse strengths to reach shared goals.

    Being a strong team player also means supporting colleagues, giving constructive feedback, and handling conflicts professionally. Your capacity to engage productively with others highlights your adaptability and enhances your employability.

    Problem Solving for Career Growth

    Problem-solving is an essential skill that can significantly impact your career development. In a world where challenges and unexpected obstacles are inevitable, the ability to approach problems with a clear mind and strategic thinking can set you apart. The most successful professionals are those who can identify the root cause of issues, develop solutions, and implement them effectively.

    Effective problem-solving is not just about finding quick fixes; it’s about using creativity, logic, and resourcefulness to tackle complex situations. Whether it’s troubleshooting a technical issue, improving a process, or managing a conflict, your problem-solving skills demonstrate your value to the team and organization. By continuously honing your ability to address challenges head-on, you build a reputation as someone who can be trusted to navigate difficult situations and contribute to the long-term success of your career

    Cultivating Resilience and Work Ethic for Sustainable Career Growth

    Resilience and work ethic are indispensable in any career. In a fast-paced work environment, setbacks are inevitable. Resilience allows you to rebound from challenges and stay motivated despite difficulties. Strengthen resilience by setting realistic goals, celebrating small achievements, and approaching setbacks as learning experiences.

    A solid work ethic complements resilience. Showing up with dedication, consistency, and a willingness to contribute beyond your job description builds a strong reputation. Over time, these qualities pave the way for leadership roles and new career opportunities.

    Never Stop Learning: The Key to Long-Term Employability

    Finally, the most important skill in your career development toolbox is the ability to keep learning. The world is constantly changing, and staying relevant means continuously evolving and adapting. Whether through formal education, certifications, or learning from experience, a commitment to growth keeps you ahead of the curve.

    Employers value individuals who proactively seek new knowledge, demonstrating dedication to their own growth and the success of their organization. By focusing on these essential transferable skills, you can open doors to new opportunities and set yourself up for long-term success.

    If you’re ready to take the next step, have a look at Finito Education. With expert guidance, tailored resources, and practical support, Finito Education is designed to help you build these vital skills and navigate the job market confidently. Invest in your future today, and make employability skills a core part of your career journey.